Have you ever wondered, what is a Virtual Assistant?

You have probably heard the term virtual assistant or VA but if you are new to business, you may not fully understand what that really means.

Online you will find that there are hundreds of sites offering virtual assistant services. Some companies offer their clients a huge range of varied services while others are quite specific. In order to make the best decisions for you and your business, you not only need to know what a virtual assistant is, but also what benefit they can offer you and how to pick the one most suited to your business.

What Is A Virtual Assistant?

A VA, which is the short form of virtual assistant, is a self-employed personal or administrative assistant. Traditionally thought of as a personal secretary, the role a VA performs nowadays varies considerably from typing letters and answering the telephone. In fact, many VA’s specialise in specific areas such as project management, reception duties, data entry, bookkeeping and even marketing. Who you choose to hire as your virtual assistant partner depends on the types of skills they can offer you, as well as the quality of their work.

What Does A Virtual Assistant Do?

With most virtual assistant’s bringing with them an enormous range of employment backgrounds, work experience, education, and skills, it can be challenging choosing the right one for your business needs. You will find that most virtual assistants can help you with:

  • Data entry
  • Managing your social media accounts
  • Creating, uploading to and managing your website
  • Writing and sending out your newsletters
  • Organising appointments
  • Receptionist duties
  • Invoicing or bookkeeping
  • Answering emails
  • Researching projects

Even if a virtual assistant company does not advertise a specific service, it doesn’t mean they don’t offer it. It pays to have a chat with the virtual assistants you are interested in to see if they are a good fit for your business and can achieve the work you need doing.

How To Pick A Great Virtual Assistant

Once you have made a list of virtual assistants, get in touch with them via phone and email. By contacting them using two different forms of communication, you will be able to check different aspects of their skills, work ethics and personality. Here are a few things to look out for:

  • Do they have a professional phone manner?
  • Is your phone call answered or returned promptly?
  • Do they respond to emails within a reasonable period of time?
  • Are their emails structured well and error free?
  • Can they give you references from past and current clients?
  • What previous experience do they have with the work you want doing?

Now that you have decided or are seriously considering hiring a virtual assistant, email me. I would love to answer all of your questions about outsourcing to a virtual assistant.

Louise ★